General

General support issues for FileDirector

Upload time-out
  By default IIS has 90 seconds as a script time out. This means customers may get files not being uploaded correctly. You can change this in IIS – ASP...
Tue, 24 Mar, 2015 at 9:44 PM
Test 1
Test 1
Tue, 18 Sep, 2018 at 1:52 PM
System .NullReference Exception
When trying to upload documents, if a System.NullReferenceException Error appears, check the “More Details" button, if the error is occuring from a Upl...
Tue, 24 Mar, 2015 at 9:47 PM
Test 2
Test 2
Tue, 18 Sep, 2018 at 1:53 PM
Windows 8 - No send to
Tends to be because the link is looking at C:\Program Files (x86)\Dieter Spielberg DMS GmbH\FileDirector WinClient\DSDMS.FileDirector.WinClient.exe Shoul...
Tue, 24 Mar, 2015 at 9:49 PM
Click2Sign giving 401 errors when uploading to FileDirector
Click2Sign giving 401 errors when uploading to FileDirector The following request for help:- Hi I am having an issue with uploading fro...
Tue, 12 May, 2015 at 11:48 AM
Test 3
Test 3
Tue, 18 Sep, 2018 at 1:53 PM
Full text search isnt working
Firstly is it licensed ? Full text searched is a licensed feature / module. Secondly is the OCR client program installed on the server ? Finally hav...
Tue, 24 Mar, 2015 at 9:58 PM
Test 4
Test4
Tue, 18 Sep, 2018 at 1:53 PM
Test 5
Test 5
Tue, 18 Sep, 2018 at 1:53 PM