If the user does not have full access to the server. The local cache of stored documents/settings cannot be accessed. Means that you cannot save as revision or convert to pdf.


Solution:

  1. Create a new folder in somewhere like "C:\Local_Cache"
  2. Browse to the spielberg winclient installation folder normally "C:\Program Files (x86)\Spielberg Solutions GmbH\FileDirector WinClient"
  3. Edit app.xml
  4. Find the line <add key="LocalCachePath" value="" /> and replace for <add key="LocalCachePath" value="C:\Local_Cache" /> and save.
  5. Go to my documents
  6. Copy the filedirector folder to C:\Local_Cache
  7. Rinse and repeat for each computer