Tends to be because the link is looking at C:\Program Files (x86)\Dieter Spielberg DMS GmbH\FileDirector WinClient\DSDMS.FileDirector.WinClient.exe Should really be C:\Program Files (x86)\Spielberg Solutions GmbH\FileDirector WinClient\DSDMS.FileDirector.WinClient.exe Go to C:\Users\[user]\AppData\Roaming\Microsoft\Windows\SendTo Change Link address to C:\Program Files (x86)\Spielberg Solutions GmbH\FileDirector WinClient\DSDMS.FileDirector.WinClient.exe Change icon to C:\Program Files (x86)\Spielberg Solutions GmbH\FileDirector WinClient\favicon.ico