How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Quick Support tool
Server Support tool
Program License Not Found
License error expected 4 got 5 (etc)
Program license has expired
Invalid site code
All licenses are in use
See all 6 articles
System .NullReference Exception
Windows 8 - No send to
See all 23 articles
How to create a ScanStation
OCR Forms do not work after Upgrading FileDirector
Process / workflow emails are repeating every minute
Documents remain checked-out by the fd-server account when sent to Process Management.
User gets email informing of document in inbox but there are no documents in inbox
How to remove documents from the process queue
Missing icons in Word / Excel / Outlook
Save as revision and Email as PDF not working
Office Document Revisions Apparently Not Being Saved (Save Prompt Does Not Appear).
Clear Browser Cache on Internet Explorer 11
FileDirector - String was not recognized as a valid DateTime.Couldn't store ..
File Director - Web Server users keep timing out